HiLight Suites Hotel

It was Clean, Clean Clean! :) Superb cleaning staff. Well thought out place for travelers to be very comfortable. We paid for the buffet breakfast, which while expensive, set us up for the whole day - scrambled eggs, cheese sausages, bacon, fresh cheese and sliced meats, beautiful breads, cereals, fruit salad, yoghurt, fruit juice. They brought you your choice of hot coffee or tea to your table which was lovely, but we didn't know what options there were - hot chocolate? The tables were properly laid with white tablecloths and felt elegant. The bed and pillows must have been very comfortable as we slept very well. They had 2 single quilts which actually turned out to be a bonus on a queen bed, we liked being able to individually cover ourself or not. It would be nice to have had a top sheet though, so you don't overheat. We opened the windows for ventilation to sleep with and that was pretty good. The airconditioner doesn't turn on in winter and while that makes sense, if you are a warm sleeper you may be like me and sleep with the airconditioner all year round. As it was cold outside, opening the window was useful. The room was very large with skylight windows which were very sweet, plenty of space in the room for luggage storage, a great useful wardrobe, tv, bedside tables with power points. The ensuite was very massive and had everything you would need. The entrance had hooks for coats and space for shoes and a full length mirror which was super handy and not cramped like some Hotels. There was a mini kitchenette with kettle, sink, microwave and mini fridge. Coffee and tea sachets were replenished each day (no milk though). The lounge area had a desk and a tv and was roomy, we moved the two single chairs together to make a couch which was nice to have the option. And there was an elevator. The front staff will answer any questions happily, they just don't offer information.

The front desk staff were able to store our bags upon arrival (we got in on an early train) and even provided us some complementary coffee from their breakfast. We were able to get into our room about an hour early and were pleased with the size of the room - having an additional living space and small kitchenette makes traveling a lot easier. The beds were very comfortable, the bathroom large (by European standards) and the living area provided us plenty of room to prepare and eat a few of our meals in our room. The only slightly negative thing was the small fridge that doubles as a minibar and doesn't have much room for too many other things! The location of the hotel was good - very close to the Stadtpark and the U-bahn station, so it was quite easy to/from the train station. It was within very reasonable walking distance of the main part of the old town and to the Belvedere Palace to see the Klimts! We did not elect to eat the breakfast at the hotel - we're not big breakfast people - but it did look like a very nice spread! The value was good - decent hotels in Vienna are not inexpensive - so finding a hotel with this amount of space for the price was very reasonable and we would be happy to stay at the HiLights hotel again on our next visit to Vienna.

A cosy hotel with a laid-back atmosphere and a personal touch to it. The personnel was friendly and helpful and made us feel very welcomed from the very first moment and throughout our stay. Spacious suites, quiet and comfortable. The breakfast was amazing with fresh fruit, porridge, different cheeses and pastries, besides the ordinary stuff. Location is great, close to the beautiful Stadtpark. We had a wonderful stay at Hilight Suites.

Very spacious suite, high ceilings, excellent air con (it was 30+C outside) and good soundproofing. No noise from road outside nor from inside hotel. Very friendly and helpful staff - spoke English as well as German. Kitchenette included plates, cutlery and wine glasses and a fridge, kettle and microwave. Location was excellent, opposite the Stadtpark with metro only 3 mins walk away and old town and sights around 15 mins walk. Easy access from airport on public transport or Uber. We didn’t have hotel breakfast but we picked up some fresh croissants and rolls from the Gourmet Spa shop across the road.

Great location, very close to underground station, the big park and within walking distance to the centre. High celling, big windows and spacious rooms are highly appreciated. Staffs are kind. There are several restaurants around.